CityBase
The official reservation, registration, and point-of-sale platform for your parks and recreation system — campsites, picnic shelters, cabins, programs, camps, passes, golf tee times, and marina boat slips, with real-time availability and secure contactless checkout.
How agencies put CityBase to work
From campgrounds to golf courses to marinas, parks and recreation agencies run their entire revenue operation on CityBase.
Campsite & Facility Reservations
Let residents pick their exact campsite, picnic shelter, cabin, or community room right on the park map — with live availability, capacity, fees, and ADA details on every site.
Program & Camp Registration
Run camps, classes, and special events with enrollment caps, waivers, party-size pre-reservations, and automatic email and SMS reminders that help staff plan capacity.
Passes & Memberships
Sell annual and seasonal passes — day-use vehicle, camping discount, golf, equestrian, senior — with resident pricing tiers and automatic renewals that compound revenue year over year.
Golf Course Operations
Publish live tee sheets for every course in your system with 18- and 9-hole rounds, dynamic weekend pricing, cart fees, and reservations that take under a minute.
Marina & Slip Management
Lease boat slips, moorings, and dry stacks from an interactive dock map — transient, seasonal, and annual terms with online payment and annual contract e-sign.
Point of Sale & Revenue Operations
Take payments at the gate, the pro shop, or the marina office with role-based POS accounts, tokenized PCI-DSS checkout, itemized sales tax, and finance-ready reporting.
The many ways CityBase empowers your agency
An impressive collection of features and capabilities that parks and recreation agencies use every day to reserve, register, and get paid.
Community Portal & Staff Console
One platform, two surfaces: a public portal where residents reserve, register, and pay — and a password-protected staff console for administrators, managers, and clerks.
Map-First Site Reservations
Residents pick their exact campsite or facility directly on the park map — no guessing from a list. Every site shows its attributes, fees, and restrictions.
Live Real-Time Availability
Availability refreshes every 10 seconds across the whole portal, so two families never book the same campsite and staff always see the true state of the system.
Facility & Shelter Bookings
Picnic shelters, group areas, community rooms, and amphitheaters with capacity limits, time-slot booking, ADA flags, and per-facility fees.
Program, Camp & Class Registration
Junior ranger camps, kayak classes, stargazing nights — each with session schedules, venues, enrollment counters, capacity limits, and required waivers.
Special Events & Pre-Reservations
Free community events take pre-reservations by party size, so staff can plan capacity — and attendees get automatic reminders by email and SMS.
Passes & Memberships with Auto-Renewal
Annual, seasonal, and monthly passes with automatic renewal, so day-use vehicle passes, golf memberships, and senior passes renew themselves.
Golf Tee Times
A complete tee-time engine: course, date, player, and hole filters, live tee sheets with turn times, and reserve-in-under-a-minute checkout — pay now or at the course.
Dynamic Pricing
Weekend and peak-time rates apply automatically — green fees, cart fees per rider, and seasonal pricing rules that maximize revenue without manual updates.
Marina Slip Reservations
An interactive dock map of every marina — covered and open slips, moorings, and dry stacks, color-coded by availability, leased, and maintenance status.
Transient, Seasonal & Annual Terms
Offer daily transient stays, 6-month seasonal terms, and annual leases on the same slip inventory — each with its own pricing and rules.
Resident Self-Service Account
A single page where residents manage their profile, vehicle information, membership subscriptions, reservations, registrations, passes, payment methods, renewals, and refunds — cutting calls to your agency's front desk.
Secure Tokenized Checkout
PCI-DSS compliant payments with full tokenization — card data never touches CityBase servers, on any device.
Apple Pay & Google Pay
Wallet payments appear automatically on supported devices, so most residents check out contactlessly in seconds.
Electronic Receipts & Notifications
An electronic receipt is generated after every transaction in the portal, with print, email, and text options so residents always have a record of what they paid.
Staff Console Administrative Dashboard
The staff console surfaces live operational and revenue analytics by day, month, category, facility, and program — across all sites and registers, at a glance.
Point of Sale
A dedicated POS clerk role for gates, pro shops, and marina offices — we recommend iPads as mobile POS terminals, so staff can sell anywhere in the park.
Complete Audit Trail
Every staff session and transaction is logged, giving finance and administration a defensible record of who did what, when.
Events Calendar & What's-On Feed
A live homepage feed of upcoming events across your system, with one-tap registration — your parks' front door on the web.
Ask Cici AI Assistant
The Cici agentic AI assistant is embedded in the portal, answering residents' questions about parks, bookings, and policies in natural language.
Everything included
The full CityBase platform, standard with every subscription.
- Unlimited staff accounts at no extra cost
- Works on desktop, tablet & mobile
- Cloud hosting, updates & backups included
- Email & SMS confirmations and reminders
- Maps, satellite & Street View built in
- Resident & non-resident pricing tiers
- Refunds, cancellations & policy tools
- Waiver collection & storage
- Finance-ready exports & revenue reports
- Role-based staff access with six roles
- Automatic sales tax at checkout
- ADA-accessible sites flagged throughout
- Your brand, your logo, your domain
- Dedicated Success & Account Manager
Recreation
- Transactions Reconciliation
- Programs & Rosters
- Customers (CRM)
- Catalog & Pricing
Golf
- Tee Sheet
- Pro Shop
- Gift Cards
- Golf Reports
- Admin & Config
Marina
- Dock & Slips
- Marina POS
- Fuel Payment
- Boaters & Vessels
- Billing & Contracts
- Marina Reports
Works better together
CityBase is part of the Recreation Systems Management solution. Pair it with these products:
CityParks
Accurately quantify usage for your parks, trails, facilities, and natural resources, to make data-driven decisions for budget allocation.
Learn more →CityOps
Optimize operations, manage tasks, fleets, assets, and field workforce with advanced geospatial AI workflows and agentic systems.
Learn more →CitySensor
Count people, vehicles, and animals with precision using our ruggedized outdoor solar-powered 4G IoT privacy-compliant optical sensors.
Learn more →CityChat
Engage your community by sharing critical alerts, local information, and collecting feedback using agentic AI chatbot apps.
Learn more →Simple, single-tier pricing
full feature set $4,160/month
One tier, every module — reservations, registration, passes, golf, marinas, and point of sale, with unlimited staff users.
Onboarding
Depends on the number of datasets to be ingested and the legacy systems and third-party tools CityBase will need to integrate with.
Customization
Fine-tune the standard CityBase features and app UX to your liking — including branding elements like your logos, icons, and domain links.
Card Processing
Credit card transaction fees are charged by the payment service provider, not by CityBase.
POS Hardware
Point-of-sale terminals for gates, pro shops, and marina offices — we generally recommend iPads as the mobile POS.
Additional costs to plan for — scoped with you before you sign.
Contact Us for a Demo & Pricing